Zermatt Resorts
  • 08-Aug-2017 to 06-Nov-2017 (MST)
  • Front Desk / Bell Staff
  • Midway, UT, USA
  • 11.00
  • Hourly
  • Part Time

Perks such as guest room discounts, restaurant & spa discounts and free access to an Employee Assistance Program.


Are you friendly and outgoing? Do you enjoy making a good first and last impression? Are you good at problem solving and 'thinking on your feet'?  Are you highly detail-oriented? Would you like a career in hospitality?  If so, our Guest Services Representative position at Zermatt Utah, located in Midway (just minutes from Park City) may be the perfect fit for you!

Our Resort offers two excellent restaurants (fine & casual dining), an award-winning bakery, an elegant Spa, Wellness Center, indoor/outdoor pool, 50K sq ft of meeting space, and over 320 guest rooms. Our Guest Service Representatives are important members of our team as they are our guests' first point of contact. Guest Services Representatives are responsible for assisting guests with a variety of needs including providing a warm and friendly check-in and check-out experience; familiarizing guests with the Resort; answering phone calls & assisting with questions; assisting guests with luggage; driving shuttles to the Park City & Heber Valley areas; valet parking guest vehicles; handling guest billings, resolving issues, and so on.

We are seeking Guest Service Representatives who portray confidence, friendliness and enthusiasm, as well as exemplary guest service. This position requires previous customer/guest service experience. Prior hospitality experience is strongly preferred. Must have a flexible schedule and be able & willing to work evenings, weekends (including Sundays) and holidays. Must be able to lift at least 35lbs and have the ability to stand for long periods of time. Additionally, candidates must have an acceptable driving record and must be at least 20 years of age, as driving is an essential function of this position.

Excellent insurance benefits & paid time off are available for full time, year-round positions; other perks such as restaurant, spa & resort discounts are available for part time and seasonal positions.  If you are career-minded, this position serves as an entry-level position for many other career opportunities at the Resort once you gain the necessary experience.

We encourage you to apply and join our team!

Equal Opportunity Employer

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Zermatt Resorts
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