Zermatt Resorts
  • 02-May-2018 to 31-Jul-2018 (MST)
  • Revenue/Reservations
  • Midway, UT, USA
  • DOE
  • Hourly
  • Full Time

Medical, dental, vision & life insurance & PTO available for full-time, year-round positions

There is the "What" we do, the "How" we do it, but more importantly, there is the "Why" we do it. Do you know your "WHY"? Apply today to join Zermatt Utah & be a part of a team that is making a difference!

If so, Zermatt Utah may have the career opportunity you are seeking! We are seeking a friendly and detail-oriented individual to fill a full-time Reservations Agent position.

Located in Midway, Utah, just minutes from Park City, Zermatt Utah offers over 300 beautiful guest rooms and several state-of-the-art amenities such as an expansive Conference Center, Bakery (recently awarded Best of State), restaurants, Spa & Wellness Center, and more. The qualified Reservations Agent will assist with managing & booking reservations for group, corporate, tour, leisure, social & transient guests.

Essential functions of this position include, but are not limited to, the following:

  • Answering department telephones & assisting callers with lodging reservations; will handle various types of reservations, both groups, leisure, etc.
  • Processing online bookings & updating reservation status in the system.
  • Posting and tracking advance deposits. 
  • Processing and reviewing daily reports.
  • Providing information regarding guests and groups to Front Office team, Reservations Manager, Conference Services and Sales. 
  • Performing general office duties including typing, data entry and filing.
  • Performing other duties as assigned by the Reservations Manager or the Director of Guest Services.

This position requires a minimum formal education of a high school diploma, GED, or equivalent.  Some hospitality/reservations experience is preferred but not required.  Previous experience with Microsoft Office software is required; experience working with Opera hospitality software is preferred but not required. Must have strong written & verbal communication skills and guest service skills, as well as problem-solving ability. Schedule will primarily be 10am-6:30pm Tuesday-Saturday, though subject to change if/when needed.

Midway Properties Group (aka Zermatt Utah) is an Equal Opportunity Employer

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Zermatt Resorts
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