Zermatt Resort
  • 14-Jan-2021 to 13-Mar-2021 (MST)
  • Revenue/Reservations
  • Midway, UT, USA
  • $13.00 - $15.00 plus commission
  • Hourly
  • Full Time

Medical, dental, vision, life insurance & PTO available


Are you detail-oriented & great working with people? Do you have strong customer service skills? Are you seeking a new career opportunity? If so, Zermatt Utah may have just the career opportunity for you! We are seeking friendly and detail-oriented individual to fill full-time Reservations Agent position.

Located in Midway, Utah, Zermatt offers over 300 beautiful guest rooms and several state-of-the-art amenities such as an expansive Conference Center, Bakery, Restaurants, Spa & Wellness Center and more. The qualified Reservations Agent will assist with managing & booking reservations for group, corporate, tour, leisure, social & transient guests.

Essential functions of this position include, but are not limited to, the following:

  • Answering department telephones & assisting callers with lodging reservations; will handle various types of reservations, both groups, leisure, etc.
  • Processing online bookings & updating reservation status in the system.
  • Posting and tracking advance deposits. 
  • Processing and reviewing daily reports.
  • Communicating information regarding guests and groups to Front Office team, Reservations Manager, Conference Services and Sales. 
  • Performing general office duties including typing, data entry and filing.
  • Performing other duties as assigned by the Reservations Manager or the Director of Rooms.

This position requires a minimum formal education of a high school diploma, GED, or equivalent.  Some hospitality/reservations experience is preferred but not required.  Previous experience with Microsoft Office software is required; experience working with Opera hospitality software is preferred but not required. Must have strong written & verbal communication skills and guest service skills, as well as problem-solving ability. Must be available to work Monday - Friday, 9am - 5pm and occasionally nights or weekends, if needed. Must be able to sit, talk on the phone & operate a computer for extended periods of time.

If you have these qualifications and are looking for a career in hospitality, we want to hear from you!


*Midway Properties Group, LLC (dba Zermatt Utah Resort & Spa) is an Equal Opportunity Employer*


Zermatt Resort
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